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Alan C. Fox

Relationship Tens and Twos

by Alan C. Fox 9 Comments

hotairballoon-joy-peopletoolsI’m a numbers guy, so, as much as possible, I like to reduce my life to numbers. They are reliable (two is always two), though probably more comforting to me than they should be.  As a computer programmer reminded me years ago, “Garbage in, garbage out.”

I also like to put my relationships into categories and then assign numbers to each category.  My scale ranges from 1 for awful to 10 for perfect.

For example, I had a relationship with a coin dealer for many years. In the entertainment category he was a 10.  For persuasion a 10.  For honesty a 10. That was until one of my sons suggested that I have three of the rare coins I had purchased from him appraised, and discovered he had overcharged me by 33%. As a result, the coin dealer’s score for honesty slipped to a 4, although I probably should have downgraded him to a 1 and ended our relationship.

Silly me.  I continued doing business with Mr. Coin.  Four years later I sold a coin back to him for a substantial amount (amount, not profit).  He paid me with a personal check.  A few days later my bank told me he had stopped payment.  I called him.

“Hi, Mr. Coin.  You stopped payment on your check.”

“I know.”

“Do you need a few more days?”

“No.”

“Can I redeposit your check?”

“No.  I decided I didn’t want to pay you.”

As I said, silly me.  I sued him, and eventually collected most of what he owed.  Of course, almost half of what I recovered went to pay attorney fees.

During the three years since the litigation, Mr. Coin has contacted me more than a hundred times by email and text messages, promising “great profit on a new business deal.”  I now give him a score of 10 for persistence, and zero on everything else that matters.  I will never communicate with him again.

A music school is seeking a new vocal instructor.  The head of the school told me, “I recently interviewed a gentleman rank-10-peopletoolswho was a great singer.  But he was also a jerk.  My teachers have to be team players, not prima donnas.”  I guess that’s a 10 for singing, and a 2 for team skills.  No job.

Each of us has many people in our lives.  They may be partners, friends, coworkers, or relatives.  Every single one of them will rank as a 7 or better in some areas, and a 3 or less in others.  For example, if you were to score me on remembering either names or the clothing a coworker wore to work yesterday I would never receive more than a 3,  and that might be generous.

A trial attorney I know employs Mark, an associate who is a great attorney but terrible at meeting with clients.  She has Mark prepare pleadings and make court appearances.  She does not allow him to meet with clients.

My point is this:  everyone in your life has plusses and minuses.  Try to isolate the plusses.  Have an accountant handle your money, not your advertising.  Ask a sympathetic friend for emotional support, but not to evaluate your investment account.  And keep toxic people out of your life forever.  In this way, your life will be lifted by the hot air balloon of joy because you will have released the heavy weights of negativity that hold you down.

And if you like that metaphor give me a 10.  If not, perhaps a 7 for trying.  (Maybe a 5 for humor?)

Thanks.

Alan

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Love Hard, Forgive Harder

LoveHard-ForgiveHarder-PeopleTools-April2016 Good advice can come from unusual places.

Last week my friends Joe and Barbara sponsored a charitable fund-raising event at a Comedy Club in Hermosa Beach, California, which, during rush hour, is a ninety-minute drive from my office.  They were surprised that I showed up, but I like to support my friends.

Dinner at the Club was surprisingly excellent, and I laughed out loud at the four opening acts.

The headliner was a woman in her 50’s who started slow but finished fast.  Toward the end of her 50-minute monologue, after talking a lot about relationships and her three divorces, she said, “I’m going to end with advice on how to live.”

Her advice made an impression.  It was:

  1. Love Hard.
  2. Forgive Harder.

I emphatically agree.  Assuming that I have only one life to live I want to make the most of it.  I’ve found that there is only one way to reap the greatest reward in life, and that is to take the greatest risk.  In the movie, ‘I Bought a Zoo,” Matt Damon is a father restarting his life after his wife dies.  Damon’s 15-year-old son likes a girl, but is afraid to reveal his feelings.  Damon’s fatherly advice, after telling his son how he met his mother at a coffee shop, is simply this.  “You know, sometimes what you need is twenty seconds of insane courage.”

And once I’ve taken the risk and started a relationship, I always want to improve it, to learn more about the other person and share myself more deeply.

I keep in mind the definition of love by the Bohemian-Austrian poet and novelist Rainer Maria Rilke who lived from 1875 through 1926.  He said, “Love consists in this, that two solitudes know, and touch, and protect each other.”

Rilke also wrote, “For one human being to love another; that is perhaps the most difficult of all our tasks, the ultimate, the last test and proof, the work for which all other work is but preparation.”

Love Hard.

The comedian’s second admonition, Forgive Harder, may be even more difficult to achieve than the first.  As the saying goes, “To err is human, NOT to forgive is even more human.”

Helen, a friend of mine, recently left her husband of twenty-five years. “He was angry with me for the last twenty years about a misunderstanding which happened the day our son was born.”

Twenty years is a long time to hold a grudge, even if it is about something which is really important.  Especially if it is about something which is really important.

When I don’t get something I want from someone, or when I do get somforgiveness-peopletoolsething I don’t want, I feel my body shifting into anger mode.  That is normal, natural, and probably a survival skill.  If I hold on to that anger, however, I create a coldness in that relationship which, after two years, or twenty, is certain to result in personal permafrost. Holding onto anger isn’t healthy for the relationship or the individual. But the physical and psychological benefits of forgiveness have been well documented. Last Saturday evening it warmed my heart to see Roger and Glenda, two friends who divorced thirty years ago, tenderly embrace each other in a local restaurant.

If you want to live your life fully, take the comedian’s advice.

Love Hard.

Forgive Harder.

And support your friends when they ask for your help.

Alan

 

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Erase

by Alan C. Fox 5 Comments

erase-all-people-toolsThere are times when a good memory is distinctly unhelpful. An example is my vacation to Antarctica in 2008, which now seems like a lifetime ago.

One year in advance I had chartered a ship and invited family and friends to join me. A few months before we left for the trip, the worldwide investment firm Lehman Brothers filed for bankruptcy. What followed was either “The Great Recession” if you kept your job and home, or “The Second Great Depression” if you lost your job or your home. My business promptly began to lose large amounts of money instead of doing what I think it always should do – operate at a profit.

But I had made a large nonrefundable deposit on the charter, and decided to make the trip despite the additional smaller cost, over and above my deposit.

That two-week trip was one of the best vacations of my life.

Part of the reason I enjoyed it so much was that I erased the cost from my mind. Of course, it’s like erasing a file on your computer – the file isn’t really gone, just the pointers to it. So though I remembered the dollars from time to time, my memory was eased by the theory of sunk cost which says that money already spent is gone forever.  For this reason I find it useful to focus on today and on the future, rather than the past.

We each make decisions all of the time, if only when to get out of bed in the morning or what to eat for breakfast. Virtually every alternative (stay in bed vs. get up; plain yogurt vs. a croissant) has plusses and minuses. If I stay in bed all day I will have more work to catch up with tomorrow. A buttered croissant might taste better than a yogurt, but it comes with many more calories. There is no act that any of us can take in life without both sacrificing the alternatives and incurring some cost (if only the cost of our time).

We all have to make decisions, but after I make a decision I choose to focus not on its price, but on its reward. This is how I maximize the enjoyment of my life.

I’m sure you can immediately think of examples in your own life where Erase will be helpful, such as forgetting a few sunk costs (financial or emotional) which are unpleasant to remember.

I suggest you use the People Tool of Erase to add to your enjoyment of every moment, every single day.

Alan

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