People ToolsA Blog By Alan C. Fox
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Alan C. FoxAuthor. Entrepreneur. Game-changer.
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Always Leave Them Wanting More

by Alan C. Fox 2 Comments

 

When I was twelve years old my mother took me and my younger brother to Hawaii to meet my father who had been traveling in Asia with the Xavier Cugat band. We stayed for one week at a small motel in Waikiki.  By now a fifty-story hotel has undoubtedly risen from that same small plot of land.

While in Honolulu we toured the Dole pineapple plantation where I was treated to what felt like Christmas in April.  Sweet, delicious pineapple. The sight of it. The scent of it. The taste of it in unlimited quantities. And it was all free.

There were fountains from which no water flowed, just pineapple juice. Not from a can that cost eighteen cents, but from a pineapple juice fountain!  Free. This was a once-in-a-lifetime opportunity for a fat, ravenous young boy who didn’t have nearly enough money to pay for everything he wanted. I ate pineapple. I drank pineapple. I bathed in the pineapple juice which covered my face, neck, and sticky hands.

You can probably imagine what happened next. Thanks to my pineapple binge I couldn’t stand the sight or taste of that cloying tropical fruit for many years. Even the thought of pineapple juice chased my appetite to never-never land. At Dole I simply had too much.

Dole was generous.  Too generous.  They completely ignored the basic show business adage that you should always leave your audience wanting more. If you think they will sit still for twenty songs, sing fifteen. TED Talks are strictly limited to eighteen minutes, not an hour and a half.  If you’ve ever fallen asleep in class you know exactly why.

Ever since my pineapple splurge as a twelve-year-old, I’ve applied my Dole lesson in many ways. If I think I would enjoy two weeks of vacation, I plan nine days. I eat at my favorite restaurant less often than I think I might prefer.  I don’t turn on my TV set for every soccer game, though I have been taking in more than a few World Cup games from Brazil.

Let’s have lunch once a month, not twice.  When my children were young I bought them candy at the market, but not every time. Whenever I am tempted to overindulge I remember the Showbiz mantra.  Well, not every time.  Today I gobbled down two (small) hamburgers for lunch.  I won’t touch another hamburger for a week or two.

In the interest of your own future enjoyment, you might consider showbiz wisdom and leave yourself wanting more.  You might also leave others wanting more, including more of you.

Years ago I asked a Texan “How did you like our three hour dinner?”

“Waahl,” he drawled, “Ah feel like the monkey who made love to the skunk.”

He paused for dramatic effect. “Ah enjoyed about as much as Ah could stand.”

Enjoy yourself, and your life, in moderation.

Why do I aim to limit my blog entries to six hundred words?  To leave you wanting more, not less.  This one is five hundred fourteen words.

Alan

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I Always Want the Best for You

by Alan C. Fox 4 Comments

 

I always want the best for you, even if what you want for yourself may not ultimately be the best for me.

Ellie was one of the best secretaries I ever had. She was the only one who knew how to use our IBM MT/ST (Magnetic Tape/Selectric Typewriter) which was a very early version of an electronic word processor. Her successors never got the hang of it.  And neither did I. One Saturday morning I tried it out.  My project was to “self-address” twelve envelopes for the U.S. Post Office so they would return to me twelve stamped “first day covers” for the first moon landing on July 20, 1969.  I spent three hours addressing those twelve envelopes.  Many more than twelve envelopes ended up in the wastebasket.

Ellie told me that she wanted to be an attorney.  I encouraged her to go to law school, which she did. After becoming an attorney she worked in the office of my former law partner. Several years later she returned to my company as our general counsel.  Ellie is still an investor (she might very well be reading this blog at the same time that you are).

Another long-term employee, Jeanne, began working with me in 1969.  She was actually my second choice.  Thank goodness she was still available after I fired my first choice less than two weeks into the job (My record in hiring has since improved, but it will never be perfect).

Jeanne expressed interest in becoming an interior designer and I encouraged her to go into that field.  After several years of study she obtained the appropriate credential, and eventually opened her own successful practice.  After fifteen years in business for herself, possibly tired of swimming upstream as an entrepreneur must, she returned to work with me

I could share many other examples, but my point is this:  I always want the best for you, even if what you want for yourself may not ultimately be the best for me.

I encouraged my six children, when they were young teenagers, to gain business experience by working in my office.  Imagine the shock of a caller who heard an adolescent male voice answering, “Good morning.  ACF Property Management.  To whom may I address your call?” That was my son Steven, who today is a professor at the U.S.C. School of Medicine.  My other children are a tenured professor at U.C.L.A., a trial attorney in Palo Alto, a yoga teacher (with an MBA) in Boulder, Colorado, the assistant executive director of a mindfulness center, and a linguist, soon to enroll in a San Diego acupuncture school.  I have encouraged each of them to find their own niche in life, and I believe they have.

I also want to help you attain the best life for yourself – and here are several reasons why:

  1. I am thrilled when I believe that I have helped someone I care for discover a better life.
  2. When you are happy, I am happy.  Our relationship, for as long as it may last, will be more fulfilling for both of us.
  3. It’s the right thing to do.  I refer potential clients to another investment company when I feel that would be a better “fit” for their needs.
  4. I like to “pay it forward.”

I am grateful to my parents and to so many teachers, employers, and friends along the way who have encouraged me to find my own niche.  Thankfully, today my niche is writing, a role I thoroughly enjoy.  I truly hope that you have all the encouragement and support you need to pursue whatever it is in life that will leave you as happy as you can possibly be.

Alan

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Things Are Only Things

by Alan C. Fox 3 Comments

 

When I was eighteen I took the thousand-dollar inheritance from my grandmother, added some of my own savings, and bought my first car—a brand new metallic blue VW Bug.

Since my father always parked his car in the garage, I had to park mine on the street. A few weeks after my big purchase, I walked out of the house toward my beautiful new car and my jaw dropped. My precious VW had been sideswiped, leaving two ugly black scratches on its left rear fender. I was furious. My brand new car was ruined.

After a month of fuming I realized that I was allowing my life to be ruined by those two horrible scratches, and that my anger wasn’t doing me a bit of good. It couldn’t help me to find or punish the culprit. It couldn’t transform my car back to its original pristine condition.

A car, no matter how expensive or how beautiful, is only a thing. So I decided to let go of my anger, and for the rest of my life to never be upset about things. I resolved to reserve my emotional energy exclusively for people. Things can be fixed. Things can be replaced. People cannot.

And I am pleased to report that from that day to this I have lived by my decision. I have not darkened my mood or my life with anger or regret about a thing.

I recently scratched a van I now own. I refuse to be angry. I will just pay to have it fixed. When she was seventeen one of my daughters was diagnosed with Type 1 Diabetes. As I write this, her condition can be treated but it cannot be fixed. I am concerned about her, not the van.

We must rapidly begin the shift from a “thing-oriented” society to a “person-oriented” society
—Martin Luther King, Jr.

I once traveled with my family to Australia where more than 95 percent of the world’s gem-quality opals are mined. One afternoon in Sydney, after a boat tour of its beautiful harbor, we stepped into a shop which our guide said was the best in Australia for buying opals.

 

My wife collects rings, and the ring she picked out was drop-dead gorgeous. It was also drop-dead expensive, and probably cost as much as half of the other rings in her collection combined. But after some brief negotiation and hesitation I bought it for her.

Daveen wore her green and blue opal consistently for two weeks after we returned.

Until we went to the theater. . .

When the curtain fell and the lights rose after the first act of Dirty Rotten Scoundrels the musical playing at Hollywood’s Pantages Theater, Daveen gasped.

“My ring!”

I looked at her hand, and saw the thin gold outline of a ring, but no gemstone.

“Your orange stone?” I asked.

“No! My opal!”

Daveen doesn’t panic easily, but her response reminded me of how I felt when I first saw those ugly scratches on my VW Bug.

We searched the floor. We searched the seats. Five ushers helped us during intermission. No opal.

After the show was over we searched the theater again, this time with eight or ten ushers helping out. Still no opal.

I certainly don’t like to lose anything. Even more, I don’t like someone else to lose a gift that I’ve given them, especially when the gift was expensive. But gone is gone and I refuse to be upset about the loss or destruction of a thing. So we gave our name and telephone number to the manager of the theater and left for home.

The drive home was silent. While we both thought that we had seen the last of the opal, I am pleased to report that the mini-disaster did not spoil the rest of our evening. Daveen, to her credit, seemed to put her anguish aside.

The next morning life went on and the new day was not to be marred by a missing thing.  We were both able to weather this potential storm by using what has come to be one of my favorite People Tools: Things Are Only Things.

Love can come to everyone, The best things in life are free.
—Buddy DeSylva

Do you like happy endings? I do.

Immediately after I arrived at work the next day, I called Daveen:

“Hi, Daveen.”

“Hi.”

“I found the opal.”

“What!?

“It was on my desk. It probably fell out when you picked me up at the office last night.  The cleaning crew must have found it and put it on my desk.”

Silence. Then, “Thank goodness.”

I love Daveen. I like, but do not love, any ring, or any car, no matter how expensive or how beautiful.

Alan

 

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