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Profit Is Not the Answer

by Alan Fox 0 Comments

We’ve all heard it said, “Money can’t buy happiness.”  But I’ve also heard it said that, “Money is way ahead of whatever is in second place.”

I’ve been in business for more than fifty years. Had you asked me during my first ten years, “what is the goal of your business?” I would have answered, “profit.” Back then my goal was profit, pure and simple.

Over the next forty years, however, my views have gradually changed.  I’ve met many people who have focused their lives on the pursuit of profit, and they are not happy.

I’d like to ask each of them the question, “How much is enough?” But I think their answer would probably be, “More.”  I respectfully disagree.

Recently the CEO of a company with more than six trillion dollars under management wrote a letter to the top executive of all of the companies in which they had invested, advising them that they would be evaluated not just on their profits, but also on their contribution to their communities. He made it clear that those companies would do well (in terms of profits) if they were also doing good (helping their communities).

I would take that a bit farther.

I think it’s also a very good business idea to take care of your employees.  After all, they are the folks who show up every day and handle your business.  Without them you would be kaput   If employees feel treated badly, at best they will be less productive and at worst they will quit.  Most businesses seriously underestimate the cost of finding, hiring, and training replacements.

This is why I try to show appreciation by buying lunch, giving bonuses from time to time, and offering “personal” days off.

But even if you don’t own your own business, I still believe that you can enhance your life by taking care of yourself and those around you. Spend more time with your families, take a bit more vacation every year, enjoy sitting down to dinner with your children or loved ones most days, and spend much of your weekends with them engaging in shared activities that bring happiness into your lives. These activities ultimately matter more than profit.

I would write more, but one of my sons has asked for more of my time, and I’m off to have lunch with him.

Alan

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A Gift

by Alan C. Fox 1 Comment

Shortly after I opened my law office more than fifty years ago I bought a carved oak bookcase that I treasured.  It remained in my offices until last week.

Times change. When we moved to a new building fifteen years ago my lovely bookcase didn’t fit into my personal office at work, and its style didn’t fit in with the décor of our home.  So I moved it to Ed’s office where I enjoyed seeing it once or twice a week.

Now Ed has become a consultant, which means he’s semi-retired while I am not.  Is there something wrong with this picture?  I don’t think so, because I enjoy working and keeping my mind sharp (assuming it was sharp in the first place).  We have hired four new employees to start work next month, so we have to convert Ed’s former office into a space that will serve the needs of two people. This means we no longer have room for my oak bookcase.

My typical solution is: “put it into storage.”  But by this stage of my life I have proven over and over again that storage for me is like the Roach Motel.  What goes in never comes out.  Over the years I have paid thousands of dollars in storage fees, after which I have paid thousands of dollars to get rid of sofas, tables, chairs, lamps, and cheap or broken works of art.

My other solution is to sell.  But I remembered when I purchased the bookcase my friend Jim had also liked it.  If I remember correctly, I saw it first and kept it for myself.

So when the movers asked, “Where do you want the bookcase to go?” I thought of Jim.  Now, fifty years later, he is still a valued consultant to my business and places all of our new loans.  Jim has a lovely home filled with books and art.  I thought my bookcase more belonged with him than in a rented storage unit or sold off to someone I didn’t know.

“Deliver it to Jim,” I said, with only a slight hesitation in my voice.

I learned long ago to reserve my love for people, not things. I briefly considered offering the cabinet to Jim only if he paid for the delivery charge.  After all, he lives some distance from my office.  But my father told me years ago that if you treat someone to dinner you should cover the tip as well.  In other words, take care of everything.

Last week I received the following text from Jim:  “They delivered the bookcase today.  It is beautiful and I have admired it for forty years.  Thank you so much.  It is without doubt the best gift I ever got for somebody else’s birthday!”

This blog is about a gift.  Not the gift of the bookcase.  This blog is about the gift Jim and I have given to each other, and is our friendship of more than forty years.

Each day is the date of our rebirth.  It is the best day to enjoy the fresh breeze in your face, and the most precious gift of all — friendship.

Love,

Alan

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Do You Have B. O.?

by Alan C. Fox 2 Comments

Now that my pogo stick resides in the trunk of my car and the memory of it dwells in the file folder of my mind, I feel a bit at loose ends.  What will I write about this week?

Last night I lay in bed musing and just as I fell asleep it came to me.  A question.  Do you have B.O.?

No, I’m not talking about body odor.  Do you have Boundless Optimism?

I founded my company, ACF Property Management, Inc. on March 1, 1968. We will celebrate our fiftieth anniversary this coming Thursday, March 1, 2018.  It’s been a wild ride.

We’ve survived three major recessions. Those were difficult times when tenants were pleading for rent reductions every single day, and investors were distressed because their monthly cash distribution checks were severely reduced.  Our properties have survived earthquakes, hurricanes, and floods. As of tomorrow morning, we will have met 1,200 consecutive payrolls.

In short, we have thrived through good times and bad while facing many challenges.  I used to complain about the challenges to my father, who will be 104 years old in July. Every time he said to me, “Alan, if your business didn’t have problems then they wouldn’t need you.”  It took me years to hear Dad’s message and stop whining to him.  While he did not appear to be sympathetic, he was quite helpful.

Every single time a problem arose – the need for an expensive new roof, the bankruptcy of a major tenant, the departure of a valued employee – I always said to myself, “I can solve this.”  Often I didn’t know exactly how I would solve the problem, but I was always sure I could.  My mindset has always been one of Boundless Optimism.

I believe it was Samuel Johnson who wrote years ago, “A man’s second marriage represents the triumph of hope over experience.”   How about a fourth marriage last year when I was 76?  My optimism remains boundless, and the result has been spectacular.

I know that there are times when each of us can feel hopeless, beset by excessive worry. As Shakespeare writes in Hamlet, “There is nothing good or bad, but thinking makes it so.”

I wish you many happy thoughts today, together with an endless supply of B. O.

Alan

P.S.  A video of my short-lived pogo stick escapade is below:

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