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Empathy Becomes Real

 

IMG_2567I’m a guy, and not terribly concerned about my appearance.  My hair is short and takes a few seconds to comb or brush into place.  I almost always wear a collared shirt with two pockets, one for my iPhone and the other for my pen and reading glasses.  My slacks are dark, my socks are black, my shoes are black.  I trim my beard every week or two, and I wear no makeup.

Simple. Constant.  Quick.

By contrast, many people I know, men and women, pay much more attention to their appearance than I do to mine.  They will color, tint, streak, wash, blow dry, and brush their hair.  Blouses, sweaters, or jackets vary according to the season, the time of day, or the event.  Pants, dresses, or ties are selected by color, designer, and whim.  Shoes?  My mother once packed twenty four-pairs of shoes for a two week family vacation.

Sophisticated.  Variable. Time consuming.

At this point you might, justifiably, be thinking that I am ranting against caring too much about your appearance before appearing in public.  If I had written this yesterday morning you might have been correct.  “Just go out there,” I would have said.  “You look fine.  You don’t need to fine tune your makeup or your pocket square.”

Today I have changed my mind, because yesterday afternoon I had an empathic experience.

For much of the past week I have suffered from a head cold.  My nose dripped, my ears were clogged, and, worst of all, my head was stuffy.  This means that I had difficulty hearing, could not focus on what was being said, and my brain would not process information reliably.  In short, yesterday was a day for me to stay in bed and watch sports on TV, which I did.

Unfortunately for me, at three in the afternoon I had agreed to host an outdoor 70th birthday party at my home for a close friend.  As host I was expected to put in an appearance, which I did.  While I didn’t shake hands or hug anyone, I said “hello,” received thanks and compliments, and after a few hours begged off and said my “goodbyes.”  It was a difficult experience for me.

Walking back into my house, and looking forward to returning to my bed, I realized that I just didn’t want to appear in public with a less than perfect mind.  “Just like someone,” I thought, “who doesn’t want to appear in public with a less than perfect appearance.”

Ouch!  My mind flashed on all those years of tapping my mental fingers while waiting for my partner to perfect her appearance before leaving the house.  Of course my own calling card, my mind, was always ready to go.

So in the future I vow to be more patient while waiting for the final brushing of hair or selection of shoes.  I will realize that we all want to be presentable in front of company.

Compassion-empathy-peopletoolsMy new problem is that I am now more consciously self-conscious about the appearance of my mind.  For example, I think that the title to this blog could be a bit better, but my mind is not yet at one hundred percent so I’m sending this blog out in public anyway.  I trust that since I now have more empathy, you will exhibit more compassion if my thoughts fall short of perfection.

Or perhaps you have had that compassion all along.

Thanks.

Alan

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“No” Before “Yes”

 

saying-no-peopletools“No” is a verbal wall. It separates you from other people, and is generally thought of as negative. But at times this wall is a necessity.

“Will you help me move next Saturday?”

“No.”

“Would you let me get ahead of you in line? I’m in a hurry.”

“No.”

“Will you loan me five dollars?”

“No.”

There are days when you may not feel the need for any walls. But on other days you may feel like Greta Garbo and “vant to be alone.” You have that right. In fact, you have many rights.

You have the right to control the use of your belongings. You have the right to keep your possessions to yourself. You have the right to spend your money any way you want to.

Years ago I was at an NBA basketball game sitting in the nosebleed section. I was watching the players through my binoculars when a stranger approached me.

“Can I borrow your binoculars?” She almost grabbed them out of my hands. “I have friends across the way, and I want to find them.”

Normally, I would have said “yes” and loaned the woman my binoculars. My mother taught me to always be polite. But a voice inside me said, “I don’t want to do this.”

“No,” I heard myself answer.

“No?” She was obviously surprised. So was I.

“No.” I was polite but firm. It was fun. And, frankly, a little scary. The stranger backed up three steps. Then she wandered down the aisle to ask someone else.

I had erected a wall of “no.”  I was pleased, but also uncomfortable because I had disappointed someone who might now dislike me. I knew my anxiety was irrational, because I had the best of all possible reasons to say “no.” I simply didn’t want to loan her my binoculars.   And, for goodness sake, I would never even see the woman again.

A quiet, firm “no” should be enough. Your wall needs only to withstand a rain squall, not a hurricane. You do not need to shout, you do not need to convince, you do not need to justify your “no.” You just have to say it.

In addition to the “no” that is too loud, there is also the “no” that means “maybe,”

“I’d like to throw a party for you on your fiftieth birthday.”

“Oh, no. That would be too much trouble.” (This is the “are you sure” variant of the “no” that means “yes,” or the “show me how much I mean to you.”)

“But I’d really like to do it, after everything you’ve done for me.”

“Well, are you sure it’s not too much trouble?” (In other words, “Reassure me again,” or “What will I owe you?”)

“Not at all. I’ll serve leftovers.” (“You won’t owe me much.”)

“All right. But keep it intimate.” (“I don’t want to feel obligated to reciprocate beyond my own level of comfort.”)

Even though many people engage in this type of indirect verbal sparring and label it “considerate,” I respectfully disagree. If you want to say “no,” say “no.” Make it clear, concise, and consistent.

And if you want to say “yes,” say “yes.” Do not bewilder your friends by the “no” that really means “yes.”

And if you are unsure, a simple “I don’t know” is always appropriate.

yes-no-peopletoolsWhether you are two years old or fifty, by using the word “no” when needed you can take charge of your life. You will avoid people or parties that bore you. You will not give or lend money when you don’t want to. You will not help a friend move if you fear you might end up in the hospital with a herniated disc.

Of course, “yes” can make you happy too, especially when it is a full-hearted “yes,” backed up by your ability to, when necessary, say “no.”

Alan

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The Equal Relationship Is an Enduring Relationship

 

equalRelationship-peopletoolsI believe that every good relationship must be perceived as approximately equal by both parties most of the time. To put it another way, you have to give as good as you get, and you have to get as good as you give, to achieve sustained mutual satisfaction.

I say “perceived” because beauty, as well as everything else in this world, exists only in the eye or mind of the beholder. Period. I enjoy listening to the piano music of Chopin. You might prefer Lady Gaga. Or silence. That is why an outsider can never know for sure how and why a relationship works, or doesn’t work. A relationship is an invisible connection between two people.

I say “approximately equal” because exact equality is rare and unnecessary. That is where the 80% Solution comes into play. When I rate another person as meeting 80% or more of my ideal for their role in my life (friend, barber, spouse), that is good enough. (In the case of a brain surgeon I would probably go for 98%, or whatever is the very best available.) My life is sunny when I’m satisfied. I do not need always to search for better. So if I feel I get out of a relationship about as much as I put in 80% of the time, I am happy.

You can achieve approximate equality in a relationship either by giving more of yourself or giving less. My usual tactic, if I feel I am not getting enough, is to rework the balance by giving less. If you keep our conversations superficial, I will spend less time with you. This was true with my mother when I was an adult. She refused to have a heart-to-heart talk. Ever. When I was child we had wonderful conversations for hours at a time, but when I was an adult, for some reason she withdrew. After many attempts over a number of years, I simply gave up and chose to spend less time with her. I felt I was getting less from her so I gave less of myself, and as a result I found myself more satisfied with our relationship.

The Equal Relationship can be attained, and often is, but it is a balancing act and can usually be achieved only if both parties are willing to work at it.

Richard is a close friend of mine, and in his marriage used the tactic of giving less of himself to restore a perceived imbalance.  This turned out to be more than useless, it was just plain wrong. When he was unhappy with Ruth Ann, his wife, Richard withdrew. As a result, Ruth Ann hid her feelings from him more and more. Then Richard withdrew even further. Their marriage, like many, went straight downhill until Richard decided to try something entirely different – giving Ruth Ann more.

Richard told Ruth Ann that she has been his number one priority from the day they were married.

After that, they “cleared the decks” and talked about what each of them wanted in their relationship and what they had withheld. Their marriage has never been better. It’s still about equal, but at a much higher level (90% instead of 40% on the Fox Satisfaction scale).

Equal-hands-peopletoolsIf it’s really important to you to get more—give more. But you have to go first. It will be worth it. And if you are in a relationship where your partner is unable or unwilling to reciprocate, then at least you’ll realize the true situation and you can choose to give less or get out.

The Equal Relationship is well worth pursuing. And maintaining.

Alan

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